Click Before You Dig — Landowners

Mexico

Mexico

United States

Landowners and neighbors

I won't put a post in the ground without making sure you guys have been here and marked everything.”

Hugo Bonjean
Owner of Spirit Hills Winery

Excavation

Whether you’re planting a tree, digging a trench or building a fence, it is important to be aware of what’s under the ground, like water, gas and sewer lines, before you dig.

Safe digging is as simple as contacting 01.800.111.3333 before starting your job. A TransCanada representative will come to your property and mark the pipeline(s) with flags and/or paint to ensure you are aware of their location before digging. The service is free and will help protect you and your neighbors.

Crossings and encroachments

A crossing or encroachment is a temporary or permanent structure across, on, along or under a pipeline facility or pipeline right-of-way. A crossing can also mean equipment or machinery crossing over the pipeline right-of-way or facility site.  Like excavations, crossings and encroachments can pose a threat to the pipeline. Always call 01.800.111.3333 before crossing our pipelines.

Signs of a potential pipeline leak

Although a pipeline leak is rare, it is important to know how to recognize the signs. Use your senses of smell, sight and hearing to detect a potential pipeline leak.

What you may smell

What you may smell

Natural gas
  • Transmission lines that transport natural gas across Mexico are rarely odorized, but may have a slight hydrocarbon smell. Distribution lines that transport natural gas to homes and businesses are odorized and could smell skunk-like or similar to rotten eggs.

What you may see

What you may see

Natural gas
  • Dead or dying vegetation on or near a pipeline in a normally green area
  • Water bubbling or blowing into the air at a pond, creek or river
  • Dirt being blown or appearing to be thrown into the air
  • An accumulation of ice or frost over the pipeline (in the summer)

What you may hear

What you may hear

Natural gas
  • A hissing, roaring or bubbling sound

Steps to take in the event of a pipeline leak

If you witness any of the signs listed above, or any other unusual sights, sounds or smells near a pipeline location, follow these steps immediately:

  1. Leave the area on foot – don’t use motor vehicles or any equipment that could be a potential ignition source.
  2. Move to a safe location and call ‘911’.
  3. Call TransCanada’s emergency number. The emergency number can also be found on all TransCanada pipeline marker signs.
  4. Warn others to stay away.