Your Privacy

This statement is to notify you of the practices that will govern the processing of personal information you provide in TransCanada Corporation's website and to obtain your consent for the use of this personal information consistent with this notice.

Privacy Statement

TransCanada is committed to protecting your confidential personal information, a commitment that is reinforced by our Protection of Personal Information Policy (73 KB, PDF). We endeavor to ensure the data you submit remains confidential and is used only for the purposes outlined in the privacy statement. Prior to submitting any personal information you will need to confirm acceptance of our privacy statement.

This privacy statement sets out the information gathering and dissemination practices for TransCanada’s website system (the “System”). The System supports TransCanada’s communications processes and provides opportunity for interested parties to learn more about TransCanada Corporation.

Collecting, Using and Disclosing Information:

This privacy statement describes our practices regarding the collection, use and disclosure of the information that we collect about you in the System includes but is not limited to your name and e-mail address. We will limit the information we collect to what we need for the purposes for which it was collected. If we wish to use your information for any other purpose, we will obtain your consent before using the information.

Notwithstanding the above, TransCanada may disclose the personal information we collect from you without your consent under the following circumstances: (i) when required or permitted by government agencies for statistical reporting or when otherwise required or permitted by law, (ii) when required by law in response to subpoenas or the issuance of a warrant or court order, (iii) for research and reference purposes, (iv) for purposes relevant to TransCanada’s corporate policies, (v) in cases of emergency, and (vi) to the Human Rights Commission. For further certainty, your personal information is safeguarded by the applicable federal and provincial privacy legislation.

Storing of Information and Restricting Access:

We may store your information in electronic databases or e-mail boxes hosted by us or our service providers, for periods of time and with safeguards that we believe are reasonable depending on the nature and sensitivity of the information. Access to the information is restricted to a select group of individuals, in accordance with our security protocols, and storage of the information is governed by our agreements with the service providers. PLEASE NOTE THAT THE SYSTEM IS A CLOUD BASED SOLUTION AND THE DATA COLLECTED RESIDES ON A DATA CENTRE IN THE UNITED STATES OF AMERICA. Should you have any questions or concerns please contact

Automatic Collection of Information:

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include your Internet protocol (IP) address.


The System uses a technology called “cookies.” Cookies are capable of storing many types of data to help provide additional functionality. In all cases in which cookies are used, we will not collect personally identifiable information except with your permission. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Releasing Information:

From time to time TransCanada may use third party vendors to process personal information on its behalf, including for information storage, payment processing, human resource administration and similar purposes. In those cases, your data may be made available to these third parties solely for the purpose of assisting TransCanada in the development or maintenance of an employment relationship with you. In all cases where third parties may be able to access your information we will continue to protect it through confidentiality arrangements and not allow your data to be removed from TransCanada’s control.

We only share your personal information with others in the ways explained in this statement. We do not sell or trade this information to other organizations or companies.

Respecting and Responding to Your Privacy Concerns:

You have the option to refuse or withdraw consent to the collection, use and disclosure of your information, and we will respect your choices. If you wish to exercise this option or if you have any questions or inquires with respect to our privacy policies or procedures, please send a written request to: Privacy Officer, TransCanada, 450 1 Street S.W., Calgary, Alberta, Canada T2P 5H1; email: We will investigate and respond to your concerns about any aspect of our handling your information.

By using the System, you are consenting to this privacy statement and the collection, use and disclosure of your personal information by TransCanada as outlined herein. If this privacy statement is not acceptable to you, please do not submit any of your personal information. We may update this privacy statement from time to time and you will be notified when and if any changes are made to the privacy statement.   Your continued use of the site or submission of information thereafter will be deemed your conclusive acceptance of the updated privacy statement.