TRANSCANADA CORPORATION 2008 Corporate Responsibility Report

Governance

Governance

Leadership at Every Level

Effective corporate governance precedes and then sustains business success. The responsibility underlying sound governance pervades a company only after its directors and executives set clear standards of behaviour and encourage all employees to manage their own obligations similarly. At TransCanada, everyone is accountable.

We promote individual accountability by offering clear strategic guidance, building leadership skills at every level, and reporting regularly and openly about our performance. When we make a mistake, we admit it and immediately set out to rectify it. Our customers know they can rely on us just as our employees rely on each other. The result is a deep sense of shared values that leads to mutual benefits. By being honest and trustworthy, we build a strong, more resilient company that is able to contribute more to the wider world.