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At TransCanada, we devote a lot of time and energy to operational excellence, a key strategy for the way we run our business. >> |
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The annual Customer Satisfaction Survey conducted last fall showed significant areas of improvement while highlighting some of the challenges facing the energy industry in the current environment. >> |
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The Customer Service team implemented several new initiatives last year, many of them as a direct result of customer feedback and requests. >> |
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| The TransCanada Call Centre implemented AOL Instant Messaging in 2007 as a result of discussions with customers. >> |
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| The National Energy Board (NEB) conducted its third annual Pipelines Services Survey to provide a snapshot of shippers’ satisfaction with the quality of services of major NEB-regulated pipeline companies. >> |
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TransCanada and ConocoPhillips have become partners in the Keystone Pipeline project. >> |
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The State of Alaska recently announced that TransCanada’s application for a license to construct an Alaska natural gas pipeline under the Alaska Gas Inducement Act (AGIA) was the only proposal that met all the state’s requirements. >> |
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