Customer Activities - Nominations

Before You Nominate

1. The Customer & NrG Highway

Prior to a Customer nominating on NrG Highway, the Customer must have an executed Transportation Service Agreement, Schedules of Service and a Customer Use Agreement in place with TransCanada and must have met any financial assurances required by TransCanada. Once these items are in place, TransCanada will assign an alphabetic code (mnemonic) to the Customer. If the Customer already participates on the Mainline System, the same mnemonic will be used for the Alberta System. Example: TransCanada assigns the mnemonic CGSC to Canadian Gas Shipper Co. This mnemonic would be used both on the Alberta and Mainline Systems.

For access and setup on NrG Highway please contact:

  • Graham Gent at 403-920-6846

  • To locate NrG Highway please select: http://www.nrghighway.com/

    2. Transportation Services

    TransCanada's Alberta System offers various natural gas transportation services to help you arrange for your natural gas needs. For an overview the general service attributes and the benefits of these services to you and your business please select:

    http://www.transcanada.com/Alberta/service_offerings/index.html

    For more detailed information on Transportation Services please refer to the Tariff by selecting:

    http://www.transcanada.com/Alberta/info_postings/tariff/index.html

    Firm Transportation - Receipt FT-R
    Firm Transportation - Receipt Non-Renewable FT-RN
    Firm Transportation - Delivery FT-D
    Firm Transportation - Alberta Delivery FT-A
    Firm Transportation - Extraction FT-X
    Short Term Firm Transportation - Delivery STFT
    Firm Transportation - Alberta Points to Point FT-P
    Load Retention Service LRS
    Load Retention Service - 2 LRS-2
    Load Retention Service - 3 LRS-3
    Interruptible - Receipt IT-R
    Interruptible - Delivery IT-D
    Interruptible - Access to Storage IT-S
    Facilities Connection Service FCS
    Other Service OS
    CO2 Management Service CO2

    More information on TransCanada's CO2 Management Service may also be found at:

    http://www.transcanada.com/Allberta/regulatory_info/co2.html

    3. Obtaining Transportation Service

    Process for new Customers requesting Transportation Service:

  • Customer may request Transportation Service through a Customer Sales Representative.
  • Customer discusses which Transportation Services meet their business needs with their Customer Sales Representative.
  • Customer sends TransCanada a copy of their "Letter of Incorporation" and a letter outlining their expected business, noting their key contacts for Nominations, Contracting, Invoicing and the Customer Use Agreement.
  • TransCanada’s Contracting Team will set up an individual customer mnemonic along with any other Transportation Service Agreements requested.
  • Customer is evaluated by the Credit Team and the customer is notified if any financial assurances are required.
  • Once the Transportation Service Agreement and Schedules of Service are executed, the Customer has signed and returned the Customer Use Agreement and the proper financial assurances have been met, the Customer will be able to get access on NrG Highway and then be able to nominate.

    4. Contracting

    All TransCanada Customers and Agents with a valid NrG ID are able to access the NrG Dovetail online contracting system once assigned a Dovetail role by their NrG Administrator. Prior to the Customer or Agent putting a nomination on NrG Highway, a valid contract must exist at the receipt point and Dovetail is used to request the Transportation Service. To get to NrG Dovetail please select:

    http://www.transcanada.com/Allberta/customer_activities/contracts.html

    For Dovetail Contracting, Notices, Applications, Key Contacts, etc., please select:

    http://www.transcanada.com/Allberta/customer_activities/contracts.html

    To locate a list of Customers by on-stream meter location, you will require access to Dovetail. Within Dovetail you would locate the list by going to Contract Management, Reports, Facility Detail.

    To locate station capacity, contracted volumes, station operator or other station information, you will require access to Dovetail. Within Dovetail you can locate the information by going to Location, Browse Location.

    Agency Notification
    TransCanada requires a letter or note from a Customer if they wish to have a third party act as Agent for them. The letter must include the company name of the Agent, the effective date of when the Agent relationship starts and what aspects of business the Agent will do on the Customers behalf (i.e. nominating, contracting, invoicing). For further information please select:

    Customer Amalgamation and Name Change

    Final and Interim Rates and Charges

    For Final and Interim Rates and Charges, please select:

    https://www.transcanada.com/Alberta/rates_charges/final_interim_rates_charges.htm

    Nomination & Confirmation Deadlines

    TransCanada follows NAESB nomination cycles and deadlines. For the Alberta NAESB Timelines, please select: Alberta_NAESB_Timelines

    Nomination/Confirmation Process


    For a Customer to receive production gas into their transportation account, they must nominate their requested quantity to TransCanada via NrG Highway. Their request will be forwarded to the Common Stream Operator of the receipt point who in turn will confirm the requested quantity to TransCanada through the confirmation process. For details on both of these processes please select:

    Nomination and Confirmation Process

    For a Connecting Pipeline Operator (CPO) to confirm quantities for Customers at an intra-provincial delivery point, they can submit their nominations electronically to TransCanada via Customer Operational Reporting (COR). A valid NrG ID is required to access COR. To get to COR Nominations please select:

    http://www.transcanada.com/alberta/customer_activities/index.html

    For a CPO to confirm quantities for Customers at an Export delivery point or Shrinkage facilities, they can submit their nominations via Fax.

    Customer Operational Reporting (COR)


    All TransCanada Customers and Agents with a valid NrG ID are able to access this reporting system once assigned by their NrG Administrator. Customers and Common Stream Operators rely on these daily and monthly reports to manage their business. To get to COR please select:

    http://www.transcanada.com/alberta/customer_activities/index.html

    (TIP: For direct access to any of these reports, make a bookmark of the page or enter it into your "Favorites").

    For a description of each report go to the site map and you can select "more info" which provides an overview of who uses the report, the purpose of the report and how frequently it is run. From any of these detailed pages you can also select a link to "Alberta Reporting Synopsis" located at the bottom of each page for more information.

    Capacity Release

    TransCanada's Alberta System does not use the GISB capacity release mechanism. For information on our Capacity Bulletin Board to post available or wanted capacity ads for the Alberta System please select:

    http://www.transcanada.com/alberta/customer_activities/capacity_release.html

    Gas Balance Schedules and Recovery


    For monthly Gas Balance Schedules, Recovery Dates, Reports and Invoicing Information, please select:

    http://www.transcanada.com/alberta/customer_activities/invoicing.html

    Border Heat Values, Empress, McNeill & A/BC


    For Alberta Border Heat Values, please select:

    http://www.transcanada.com/alberta/border_forecast_heatvalue.html

    Maps

    For system maps, please select:

    http://www.transcanada.com/alberta/info_postings/system_map.html

    or

    Contact Eric Willis at 920-7866 or email him at eric_willis@transcanada.com with your mailing information.