• About Us
  • Vision and Strategies
  • Facts and Figures
  • Corporate Governance
  • Our People
  • Awards & Distinctions
  • Technology & Innovation
• Our Businesses
  • Pipelines
  • Energy
  • Electricity Supply Quote - U.S. Northeast
  • Electricity Supply Quote - Western Region - Alberta
• Key Projects
• Our Responsibility
  • Environment
  • Public Safety and Awareness
  • In the Community
  • Community Investment
  • Reports Publications and Policies
  • Programme d'investissement communautaire
  • Programa de Apoyo a la Comunidad
• Contact Us

• Investor Centre
  • Stock Information
  • Shareholder Services
  • Financial Reports
  • Regulatory Filings
  • Events & Presentations
  • Credit Ratings
• Media
  • News Archive
  • Photos and Videos
  • Logos
• Careers
  • Choosing TransCanada
  • Working At TransCanada
  • Current Opportunities
  • Student Opportunities

Printer-Friendly Page

Keystone Shipper Information

What's New

Tolls and Tariffs

National Energy Board (NEB)

• NEB Tariff No. 4 - Petroleum Tariff Containing Rules and Regulations Applying to the Transportation of Petroleum (Effective February 1, 2011) (88 KB, PDF)
• NEB Tariff No. 8 – Petroleum Toll Schedule Containing Tolls Applying to the Transportation of Petroleum (effective January 1, 2013) (11 KB, PDF)

Federal Energy Regulatory Commission (FERC) 

• FERC 5.1.0 - Local Pipeline Tariff Containing Rules and Regulations Applying to the Transportation of Petroleum (Effective February 1, 2011) (167 KB, PDF)
• FERC 6.6.0 – Local Pipeline Tariff Containing Rates Applying to the Transportation of Petroleum (effective January 1, 2013) (15 KB, PDF)

Procedures

• Batch Size Procedures (72 KB, PDF)
• Nominations and Late Nominations Procedures (19 KB, PDF)
• Position Settlement and Cost Recovery (24 KB, PDF)
• Tender Process (63 KB, PDF)
• Working Stock (15 KB, PDF)

Contacts

Scheduling
Manager, Oil Scheduling
Jill Talbot
1.403.920.7037

Shipper Application and Accounting
Manager, Oil Movements
Melanie Paterson
1.403.920.6934

Related Information

Keystone Customer Portal

A user ID and password is required to access the secure Keystone Customer Portal. To request a user ID and password, contact the Portal_Admin.

To apply as a Shipper on the Keystone Pipeline System please fill out the Shipper Status Application Package. (99 KB, PDF)

• Customer Login

Shipping on Keystone

• Introduction to Shipping (17 KB, PDF)

Other Information

• Notice of Shipment Due Dates (39 KB, PDF)
• Semi Annual Reference Temperature  (67 KB, PDF)

Page Updated: 2013-02-13 10:25:01h CT